Privacy Policy

Denta11y ("we," "us," or "our") is committed to protecting the privacy of dental practices and individuals who use our website accessibility compliance platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully. By accessing or using Denta11y, you agree to the terms outlined below.

1. Information We Collect

We collect information that you provide directly to us when you create an account, subscribe to a plan, request a website scan, or contact our support team. This may include your name, email address, phone number, dental practice name, website URL, billing information, and any other details you choose to provide.

We also collect information automatically when you interact with our platform, including your IP address, browser type and version, operating system, referring URLs, pages viewed, time spent on pages, and other standard web analytics data. When we scan your dental practice website on your behalf, we collect publicly available page content and metadata solely for the purpose of performing accessibility analysis.

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our accessibility scanning and remediation services; to process transactions and send related information such as confirmations and invoices; to send technical notices, updates, security alerts, and administrative messages; to respond to your comments, questions, and support requests; to monitor and analyze trends, usage, and activities in connection with our services; and to detect, investigate, and prevent fraudulent transactions and other illegal activities.

3. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information with trusted third-party service providers who assist us in operating our platform, such as payment processors, cloud hosting providers, and analytics services, provided they agree to keep your information confidential. We may also disclose your information if required by law, regulation, or legal process, or if we believe disclosure is necessary to protect the rights, property, or safety of Denta11y, our users, or others.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your interactions with our platform. Cookies help us remember your preferences, understand how you use our services, and improve your overall experience. We use strictly necessary cookies to enable core functionality, performance cookies to analyze usage patterns, and functionality cookies to remember your settings. You can control cookie preferences through your browser settings. Disabling certain cookies may limit your ability to use some features of our platform.

5. Data Security

We implement industry-standard technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit and at rest, regular security assessments, access controls, and secure development practices. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights (CCPA / GDPR)

Depending on your jurisdiction, you may have certain rights regarding your personal information. Under the California Consumer Privacy Act (CCPA), California residents have the right to know what personal information we collect, to request deletion of their data, to opt out of the sale of personal information (though we do not sell personal data), and to not be discriminated against for exercising these rights.

Under the General Data Protection Regulation (GDPR), individuals in the European Economic Area have the right to access, rectify, erase, restrict processing of, and port their personal data, as well as the right to object to processing and to withdraw consent. To exercise any of these rights, please contact us at [email protected]. We will respond to verified requests within the timeframes required by applicable law.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services. If you close your account, we will delete or anonymize your personal information within 90 days, except where we are required to retain it for legitimate business purposes such as complying with legal obligations, resolving disputes, or enforcing our agreements. Scan results and accessibility reports are retained for the duration of your subscription and for 30 days following cancellation to allow for data export.

8. Children’s Privacy

Denta11y is a business-to-business service designed for dental practice owners and administrators. Our platform is not directed at individuals under the age of 16, and we do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child without verified parental consent, we will take steps to delete that information promptly. If you believe we may have collected information from a child, please contact us at [email protected].

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will notify you by posting the updated policy on our website and updating the "Last updated" date above. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: